The Referral Engine by John Jantsch
If you run a small business or small ministry, get The Referral Engine by John Jantsch and read it. It’s packed solid with useful information about how to identify your strong suits and get people talking about them. Most books like this are fluff, with silly statements like “leverage your strengths by maximizing your social identify”. Geesh. What I love about this book is that the suggestions are solid, easily done, and proven.